Small Business
East Coast Glow is a wildcrafted skincare brand based in Newfoundland and Labrador. As a growing small business, social media eventually became too much for their studio manager to handle. So, in 2022, Amanda Fisher joined the team as Social Media and Communications Developer.
She knew she needed a tool to help them develop a content planning process for social media. A tool optimized for collaboration was important. With HeyOrca, everyone on the team can see what’s being posted, which helps with content approvals and allows anyone to step in to make edits as needed.
Quarterly content planning meeting
Amanda starts with a team meeting each quarter to plan content for the next three months.
Quarterly content planning meeting
Amanda starts with a team meeting each quarter to plan content for the next three months.
Weekly content scheduling in HeyOrca
Rather than prepare posts for a month at a time, Amanda prefers to schedule blocks in her calendar for social media planning once a week. Each week, she takes content ideas from the spreadsheet and creates posts right in HeyOrca. At this stage, Amanda uses the Media Library that they’ve developed in HeyOrca to add photos and videos to each post.
Weekly content scheduling in HeyOrca
Rather than prepare posts for a month at a time, Amanda prefers to schedule blocks in her calendar for social media planning once a week. Each week, she takes content ideas from the spreadsheet and creates posts right in HeyOrca. At this stage, Amanda uses the Media Library that they’ve developed in HeyOrca to add photos and videos to each post.
Get the necessary approvals & schedule posts
Once everything is uploaded for the week, Amanda notifies Karen, a business owner, so she can review the content and give any necessary approvals. All pending posts are then scheduled to be published.
Get the necessary approvals & schedule posts
Once everything is uploaded for the week, Amanda notifies Karen, a business owner, so she can review the content and give any necessary approvals. All pending posts are then scheduled to be published.
Weekly team meeting
A final important aspect of Amanda’s process is a weekly meeting where she reviews all upcoming content with the rest of the team. This keeps everyone up-to-date and also ensures that if there are any delays in product development, changes can be made.
Weekly team meeting
A final important aspect of Amanda’s process is a weekly meeting where she reviews all upcoming content with the rest of the team. This keeps everyone up-to-date and also ensures that if there are any delays in product development, changes can be made.
5 HeyOrca Features Amanda Uses to Take Back Her Day
Now posting consistently with HeyOrca, Amanda shared her five favourite features that help her take back her day.
Scheduling
Being able to create and schedule posts right in HeyOrca has been a game changer. For example, when planning a vacation Amanda was able to schedule posts far in advance, so social media was taken care of while she was away. “Everything was publishing as I was sat on the beach in Portugal”, she explained.
Approvals
The platform’s approval settings allow Amanda to get Karen’s feedback with little delay in her planning process. Amanda explained: “There's lots of content where I can just go with it because it's been on our website, but there are other things where I need Karen’s approval. So, I ask her to pop into HeyOrca to take a look and we can go ahead and publish from there.”
Copy Post Feature
Amanda also likes the simplicity of being able to copy posts between platforms. “I love the ability to copy posts to other platforms, so I can take my Instagram content and add it to Facebook really easily.”
Media Library (with Folders)
This feature allows Amanda and her team to store a variety of photos and videos right in HeyOrca and organize them into folders. She says: “It’s been fantastic for us because we have many different categories of photos, so having them organized into folders helps us find things more easily.”
Text to Media Library
Looking for an easier way to upload photos to HeyOrca’s Media Library, Amanda reached out to the support team. This led to the Text to Media Library feature that allows users to send content to HeyOrca via text message. “Now we can send photos from our phone, right to the library. I love that feature”, she explained.
Streamlined Social Media Management - Made Easy
Frequently Asked Questions
How much does HeyOrca charge per user?
Nothing! You can add unlimited users to your HeyOrca account for FREE. HeyOrca's pricing is based on calendars, and you'll only pay for the calendars you need. We recommend setting up 1 calendar per client. So if your agency has 5 clients, you'll want 5 calendars.
Does HeyOrca offer robust reporting?
You bet! HeyOrca Reports are available for Facebook, Instagram, X (Twitter), LinkedIn, and TikTok. We also offer competitor reports, cross-channel reports, and date-range comparisons. You can generate a visual report in seconds and send it to your clients as a PDF.
How does HeyOrca help improve the team-client experience?
HeyOrca makes it easy for your team to build trust with clients. Because your clients are organized by calendars in HeyOrca, each client gets their own dedicated space for content, media, reports, community management, and notes. Your clients can approve posts without logging in (and you can wow them with custom branding and easy-to-read reports!).
Is Meta Business Suite free?
Yes, Meta Business Suite is free. This makes it an accessible solution for teams that are just starting out on social media. However, as they grow, many teams and brands choose to invest in a social media scheduling tool like HeyOrca to improve efficiency and support collaboration.
Which social media platforms are part of Meta Business Suite?
Meta Business Suite connects to your brand's Facebook and Instagram accounts. If you manage other social media channels for your brand, including TikTok, LinkedIn, and X (Twitter), you'll need additional tools. With HeyOrca, you can manage accounts on all the leading social media platforms in one place.
Is Meta Business Suite the same as Facebook Creator Studio?
Facebook Creator Studio tools, including scheduling and messaging, have moved to Meta Business Suite.