HeyOrca - Referral Program Terms and Conditions
The HeyOrca Referral Program has been retired as of December 2024.
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Last Updated: April 2, 2024
These terms and conditions ("Terms") are between HeyOrca Inc. ("HeyOrca") and each Referrer participating in the Referral Program. These Terms apply to existing HeyOrca customers who are eligible to participate in and are accepted by HeyOrca into the Referral Program (“Referrer”) and govern the HeyOrca Referral Program (“Referral Program”) pursuant to which Referrers may earn commission for referring prospective HeyOrca customers (each, a “Prospect”) to HeyOrca.
1. Eligibility and Restrictions. To participate in the Referral Program, Referrers must be existing HeyOrca customers who are members of the HeyOrca’s Creator Program or Agency Partner Program (together, the “Partner Programs”). Separate terms and conditions apply to the Partner Programs. For more information on the Partner Programs, email HeyOrca at hey@heyorca.com.
Referrers must be at least 18 years old and must have a PayPal account that can receive payments. In addition, Referrers must not (a) be an employee of HeyOrca; (b) be prohibited from participating in the Referral Program by any applicable law or contractual agreement with HeyOrca or a third party; (c) have a business that promotes violence, sexually explicit materials, or illegal activities, or discriminates against race, sex, religion, nationality, disability, sexual orientation, or age. To apply for the Referral Program, email HeyOrca at hey@heyorca.com. HeyOrca reserves the right to restrict anyone from enrolling in the Referral Program or from becoming a Customer, or to terminate anyone’s participation in the Referral Program, at any time and in its sole discretion. HeyOrca may enter into similar referral arrangements with third parties.
2. How the Referral Program Works. Eligible Referrers accepted into the Referral Program will be provided a unique revenue-sharing link (“Link”) to be shared with Prospects. Referrers may share their link with eligible Prospects via email, social media, or Referrer’s websites, provided Referrer complies with all restrictions under Section 7 in sharing the Link. Referrers will be entitled to a referral fee (“Referral Fee”) for each Prospect who becomes a qualified HeyOrca customer (“Customer”) by using Referrer’s Link. HeyOrca reserves the right, at its sole discretion, to (a) determine whether a Prospect is eligible to become a Customer; and (b) to enter into any agreements with a Prospect on terms and conditions acceptable to HeyOrca.
3. Referral Fees.For a Prospect to become a Customer and entitle Referrer to a Referral Fee, the Prospect cannot be a Referrer and (a) must not have been a previous HeyOrca customer or have had previous business dealings or communication with HeyOrca within 12 months of the date they are referred by Referrer to HeyOrca via the Referral Program; and (b) must sign up for a paid HeyOrca service (as opposed to a HeyOrca trial or free service) via Referrer’s Link. For each such Customer, the Referrer will be eligible for a Referral Fee equal to $100 USD, paid in installments. The Referrer will receive 50% of the Customer’s monthly fee for their purchased HeyOrca services each month until the $100 USD cap is met. If the Customer pays HeyOrca annually, the Referrer will be eligible for a Referral Fee equal to 50% of the pro-rated monthly amount until the $100 USD cap is met. Referral Fees are calculated on the pre-tax amount of the Customer’s fees. If there is a dispute over Referral Fee entitlements or amounts, HeyOrca will have the final say over the entitlement or amounts owing.
Note: Each Link generates associated tracking cookies (each, a “Cookie”) that are stored on a web browser and are valid for 90 days beginning on the day a Prospect clicks the Link (“Referral Period”). Once a Referral Period expires, the applicable browser may be populated with the same Cookie or a Cookie from a different Referrer. A Prospect may have one Referrer’s Cookie stored on one browser, and a different Referrer’s Cookie stored on a different browser at the same time. A Referral Fee will only be given to the Referrer whose Cookie was present on the browser used by an applicable Prospect to purchase HeyOrca services and become a Customer.
4. Distribution of Referral Fees. HeyOrca uses a third-party software called Cello to handle tracking and payment of Referral Fees. Referral Fee payments will be sent to the Referrer’s PayPal account within 5-10 business days after HeyOrca receives a Customer’s fees for the first month of their HeyOrca monthly plan or yearly payment for their HeyOrca annual plan.
5. Expectation of Rewards. Referrer acknowledges that it has no expectation of Referral Fees by virtue of participation in the Referral Program. HeyOrca shall not be liable for any compensation, reimbursement, or damages for loss of Referral Fees or for expenditures or commitments made or incurred by Referrer in connection with the Referral Program.
6. Trademark Usage. The trademarks, logos, service marks and trade names under which HeyOrca markets its products and services (“Marks”) shall remain the exclusive property of HeyOrca and its licensors. During Referrer’s participation in the Referral Program, HeyOrca grants to Referrer a restricted, non-transferable, non-exclusive, non-sublicensable and revocable license to use the Marks solely to promote HeyOrca’s products and services to Prospects in connection with the Referral Program. Referrer shall not modify any Marks or any HeyOrca proprietary property containing Marks.
7. Warranties. Referrer represents and warrants that: (a) it meets the eligibility criteria set out in Section 1; (b) it shall promote HeyOrca and HeyOrca products and services in a professional and ethical manner; (c) it shall comply with all of its obligations under its existing agreements with HeyOrca (including the terms of the Partner Programs) while participating in the Referral Program; (d) it shall not make, and HeyOrca shall not be bound by, any offer, acceptance, representation, or warranty whatsoever to any Prospects, Customers or a third party regarding HeyOrca products or services; (e) it has not paid, and is not aware of any payments, to any Prospects, Customers or third parties with a view to secure Referral Program rewards contemplated hereunder or affecting a Customer’s decision to use HeyOrca products or services; (f) it will use reasonable efforts to ensure that any Prospect referred to HeyOrca is genuinely interested in a business relationship with HeyOrca; (g) it shall inform Prospects that purchasing HeyOrca products and services through the Referrer’s Link may lead to Referrer receiving a Referral Fee in accordance with all applicable laws; (h) it shall not advertise HeyOrca or HeyOrca products and services on any coupon or discount websites or platforms; (i) it shall not misrepresent pricing, plans, discounts, or functionality of HeyOrca products and services; (j) it shall not misrepresent itself as a HeyOrca employee, via implication, impersonation, or otherwise; (k) it shall not run advertisements which contravene Section 7(k) on any platform or in any medium; and (l) the Prospect information it provides HeyOrca is accurate and it has obtained all consents from Prospects required for HeyOrca to contact Prospects as contemplated by the Referral Program
8. Indemnity; Limitation of Liability. Referrer shall indemnify, defend and hold HeyOrca harmless against any and all third party proceedings, causes of action, suits, damages, losses, liability, costs and expenses (including reasonable legal fees) whatsoever that may arise, either directly or indirectly, in connection with: (a) Referrer’s breach of Section 7; (b) any misuse or unauthorized use of the Marks; and (c) Referrer’s gross negligence and willful misconduct while participating in the Referral Program. HeyOrca shall not be liable for any indirect, incidental, special, or consequential damages (including but not limited to lost profits) whether based in contract or in tort (including but not limited to negligence) or otherwise, arising out of or relating to these Terms or the Referral Program. In no event shall HeyOrca be liable to Referrer for direct damages in excess of the Referral Fees paid to Referrer by HeyOrca during the 12 months immediately preceding the date on which damages were incurred.
9. Changes to Referral Program. HeyOrca reserves the right to discontinue the Referral Program or to modify these Terms, at any time and in its sole discretion. For any material modifications to the Terms, HeyOrca will provide at least thirty (30) days’ prior notice through its website or via email before such changes take effect. All such changes will be effective thirty (30) days following the date of the notice. Acceptance of the revised Terms or Referrer’s decision to continue Referral Program participation thereafter (as applicable) shall constitute acceptance of the revised Terms.
10. Term and Termination. These Terms shall become binding on the Referrer on the date that Referrer begins to participate in the Referral Program and shall be in effect for the duration of Referrer’s participation in the Referral Program. HeyOrca may terminate these Terms at any time, for any reason or for no reason, without notice to Referrer. Upon termination, all licenses granted to Referrer hereunder shall terminate and no Referral Fees shall be payable with respect to any Prospect who has not converted to Customer per Section 3 prior to the earlier of (a) the effective date of the termination of these Terms; or (b) the date of notice of termination.
11. General. These Terms constitute the entire agreement of the parties as to the subject matter hereof and supersedes any and all prior understandings and agreements as to such subject matter. Referrer is not an agent or employee of HeyOrca nor is it authorized or permitted to make any representations or warranties on behalf of HeyOrca except as expressly authorized by HeyOrca in writing. Referrer and HeyOrca are independent contractors and any use of the term “Referrer” is used only to the spirit of cooperation between the parties and does not describe or create the legal status of partners or joint venturers. If any provision of these Terms is held invalid by any law, rule, order, or regulation, or by the final determination of a court of competent jurisdiction, such invalidity will not affect the enforceability of any other provisions not held to be invalid. These Terms shall be governed by the laws of the Province of Ontario, Canada, without giving effect to the principles of conflicts of law. Any disputes shall be resolved exclusively by the courts in Ottawa, Ontario. Sections 1, 4, 5, 7, 8, 10 and 11 shall survive termination.