How can we help?
We're all about personalized customer care! Whether you're setting up your HeyOrca account or have questions along the way, our team is here to provide the assistance you need. Your HeyOrca experience is our priority, and we're excited to help you every step of the way.
Book a demo
Book a call tailored to your needs, and ask us any questions you might have about HeyOrca.
- Get in-depth walk through of HeyOrca
- See how HeyOrca stacks up to your current process
- Talk via Zoom screen share
Chat with us
We are just a click away! Ask us any questions you might have about HeyOrca. We're here to help :)
- Ask us any questions you have
- Troubleshoot any issues
- Submit a feature request
- Just say Hi :)
Support Hours:
M - TH: 7:30AM ET - 5:30PM ET
Friday: 7:30 AM ET - 4:30PM ET
Book a coaching call
For current HeyOrca customers who prefer to have a personalized session. Book a time with our customer care team for in-depth assistance
- Get assistance from your account manager
- Get help on your account, billing, setup or any questions you have
- Get the most from HeyOrca
Frequently Asked Questions
Is HeyOrca a better scheduler than Sprout Social?
With HeyOrca, teams and agencies get everything they're looking for in a social scheduler – including direct publishing, client approval workflows, and robust reporting – without the added cost of user-based pricing. For social media teams that rely on collaboration, HeyOrca is the perfect choice.
Does HeyOrca charge per user?
No, every HeyOrca account comes with unlimited users. Social media managers, clients, and stakeholders will all get free access to the calendars they need to be successful.
Does HeyOrca offer comprehensive analytics?
Yes! HeyOrca's social media reporting dashboard helps you prove your impact on Facebook, Instagram, X (Twitter), LinkedIn, and TikTok. You can also analyze your performance using competitor and cross-channel reports, and export visual reports to share with clients.
Which social platforms does HeyOrca integrate with?
HeyOrca integrates with the following social media platforms: Facebook, Instagram, LinkedIn, TikTok, X (Twitter), Pinterest, Threads, and Google Business Profile. (YouTube is coming soon!)
How does HeyOrca make it easier to work with your team and clients?
HeyOrca helps you manage multiple clients with ease. Because your clients are organized by separate calendars, each client gets their own dedicated space for content, media storage, reports, and more. Your clients will only see the content you want them to see. And they can approve posts without logging in. Plus, our custom branding and client-friendly reports help your team build trust.
Is HeyOrca a better social media scheduler than Hootsuite?
HeyOrca is the best social media scheduler for social media teams that need to collaborate with stakeholders and clients. HeyOrca offers all the essential social media management tools, including content scheduling, approval workflows, comprehensive analytics, and more. And because every HeyOrca account comes with unlimited users, you can grow your team without worrying about extra fees.