How can we help?
We're all about personalized customer care! Whether you're setting up your HeyOrca account or have questions along the way, our team is here to provide the assistance you need. Your HeyOrca experience is our priority, and we're excited to help you every step of the way.
Book a demo
Book a call tailored to your needs, and ask us any questions you might have about HeyOrca.
- Get in-depth walk through of HeyOrca
- See how HeyOrca stacks up to your current process
- Talk via Zoom screen share
Chat with us
We are just a click away! Ask us any questions you might have about HeyOrca. We're here to help :)
- Ask us any questions you have
- Troubleshoot any issues
- Submit a feature request
- Just say Hi :)
Support Hours:
M - TH: 7:30AM ET - 5:30PM ET
Friday: 7:30 AM ET - 4:30PM ET
Book a coaching call
For current HeyOrca customers who prefer to have a personalized session. Book a time with our customer care team for in-depth assistance
- Get assistance from your account manager
- Get help on your account, billing, setup or any questions you have
- Get the most from HeyOrca
Frequently Asked Questions
Is HeyOrca a Threads scheduler?
Yes, HeyOrca is a Threads scheduler for social media teams and agencies. You can also use our social media scheduler to manage Facebook, Instagram, TikTok, LinkedIn, YouTube, X (Twitter), Google Business Profile, and Pinterest.
Does HeyOrca offer Threads analytics and reports?
Not yet, but we’re always looking for ways to make HeyOrca the best social media scheduler for teams and agencies. If you want to see Threads analytics and reports prioritized on our roadmap, please email our team and let us know: support@heyorca.com.
Does HeyOrca’s Threads scheduler have an approval process?
Yes! Your key contacts – including your clients, leadership team, and other stakeholders – can approve, reject, or leave feedback on your content without logging in. Just select the content you want them to approve, and send them a shareable link.
Can I auto-publish Threads content directly from HeyOrca?
Yes, you can use HeyOrca to auto-publish your threads! Schedule your content in HeyOrca, and we'll take care of publishing.
Can HeyOrca help me keep up with Facebook news?
Yes! Check out our always-up-to-date list of Facebook updates.
Can HeyOrca help me keep up with Instagram news?
Yes! Start with the ultimate list of Instagram updates for social media managers.