How can we help?
We're all about personalized customer care! Whether you're setting up your HeyOrca account or have questions along the way, our team is here to provide the assistance you need. Your HeyOrca experience is our priority, and we're excited to help you every step of the way.
Book a demo
Book a call tailored to your needs, and ask us any questions you might have about HeyOrca.
- Get in-depth walk through of HeyOrca
- See how HeyOrca stacks up to your current process
- Talk via Zoom screen share
Chat with us
We are just a click away! Ask us any questions you might have about HeyOrca. We're here to help :)
- Ask us any questions you have
- Troubleshoot any issues
- Submit a feature request
- Just say Hi :)
Support Hours:
M - TH: 7:30AM ET - 5:30PM ET
Friday: 7:30 AM ET - 4:30PM ET
Book a coaching call
For current HeyOrca customers who prefer to have a personalized session. Book a time with our customer care team for in-depth assistance
- Get assistance from your account manager
- Get help on your account, billing, setup or any questions you have
- Get the most from HeyOrca
Frequently Asked Questions
Does HeyOrca integrate with Facebook?
Yes, HeyOrca integrates with Facebook, Instagram, LinkedIn, X (Twitter), Threads, Pinterest, Google Business Profile, and TikTok. Plus, HeyOrca’s YouTube integration is coming soon!
Is HeyOrca a Facebook scheduler?
Yes, you can create, schedule, approve, and report on your Facebook posts using HeyOrca. You can also use HeyOrca to manage your Facebook community by replying to Facebook comments, mentions, and DMs directly from your HeyOrca Social Inbox.
Does HeyOrca offer Facebook analytics?
Yes, with HeyOrca Standard, you can report on your Facebook Page and post performance, including likes, impressions, engagement, engagement rate, and top-performing posts. Choose HeyOrca Pro for even more advanced analytics, including cross-channel reports, Facebook competitor reports, and automated reports.
Does HeyOrca’s Facebook scheduler have an approval process?
It sure does! With HeyOrca’s built-in approval workflow, you can mark your posts as “Awaiting Approval” and send them to your client via a shareable link. Your client can mark each post as “Approved” or “Rejected” and add comments with feedback. Your client doesn’t even have to log in!
Does HeyOrca integrate with Instagram?
It sure does! HeyOrca integrates with Instagram, Facebook, LinkedIn, X (Twitter), Threads, Pinterest, Google Business Profile, and TikTok. You can expect our YouTube integration to go live soon, too!
Is HeyOrca an Instagram scheduler?
Yes, you can use HeyOrca's Instagram scheduling tools to create posts, get client approvals, publish content, report on your success, and manage your community. Unlike other Instagram schedulers, HeyOrca comes with unlimited users, so your entire team can collaborate!