How can we help?
We're all about personalized customer care! Whether you're setting up your HeyOrca account or have questions along the way, our team is here to provide the assistance you need. Your HeyOrca experience is our priority, and we're excited to help you every step of the way.
Book a demo
Book a call tailored to your needs, and ask us any questions you might have about HeyOrca.
- Get in-depth walk through of HeyOrca
- See how HeyOrca stacks up to your current process
- Talk via Zoom screen share
Chat with us
We are just a click away! Ask us any questions you might have about HeyOrca. We're here to help :)
- Ask us any questions you have
- Troubleshoot any issues
- Submit a feature request
- Just say Hi :)
Support Hours:
M - TH: 7:30AM ET - 5:30PM ET
Friday: 7:30 AM ET - 4:30PM ET
Book a coaching call
For current HeyOrca customers who prefer to have a personalized session. Book a time with our customer care team for in-depth assistance
- Get assistance from your account manager
- Get help on your account, billing, setup or any questions you have
- Get the most from HeyOrca
Frequently Asked Questions
Is HeyOrca free?
HeyOrca is free for 14 days when you sign up for a free trial (no credit card required). If you decide HeyOrca is the best scheduler for your team, you can continue with a monthly or annual subscription. You'll only pay for the calendars you need. And you can add unlimited users to your account for free.
How do HeyOrca's analytics compare with Meta Business Suite's?
You can use Meta Business Suite to view your brand's Facebook and Instagram performance. If you want to report on additional social channels, download or send client-friendly reports, or compare your impact across different social networks, HeyOrca Reports is a more suitable social media reporting tool. In addition to Facebook and Instagram reports, HeyOrca offers LinkedIn reports, TikTok reports, X (Twitter) reports, cross-channel reports, date range comparisons, and Facebook and Instagram competitor reports. You can also use HeyOrca to automatically email visual PDF reports to your clients or team on a recurring or ad hoc schedule. Sign up for a free trial!
Is HeyOrca a better scheduler than Later?
Later is an effective tool for individual creators and solo social media managers who focus on Instagram. For teams and agencies that rely on collaboration to build communities across all major social networks, HeyOrca is the best social media scheduler. HeyOrca makes it easy to create content, get client approval, engage with your community, and report on your impact – all in one place.
Does HeyOrca charge a fee for additional users?
Nope! With HeyOrca, you can add unlimited users to your account for free, no matter what plan you're on. With Later, you'll need to pay $5.00 USD per month for each additional user. And you can only add extra users to select Later plans.
Are HeyOrca's reporting features more robust than Later's?
Later offers in-depth Instagram performance reports, but if you want to report on accounts across all leading social networks, you'll find HeyOrca's reporting features more comprehensive (and client-friendly!). With HeyOrca, you can compare your performance across social channels, automatically email PDF reports to clients on a recurring schedule, analyze your performance against competitors, leverage AI report summaries, and more.
How does HeyOrca's pricing work?
HeyOrca's pricing is based on calendar count. A calendar is a client-specific space where you'll schedule posts, store media, access reports, and more. You'll want a separate calendar for each client you serve. For example, if you have 5 clients, you'll want 5 calendars. Once you're all set with your calendars, you don't have to worry about hidden fees. Every HeyOrca plan comes with unlimited users, unlimited media storage, unlimited use of AI tools, and unlimited scheduled posts. With Later, you'll need to pay extra for additional users and AI use. Depending on your Later plan, you may also have to pay extra to schedule more posts.