Small Business

East Coast Glow is a wildcrafted skincare brand based in Newfoundland and Labrador. As a growing small business, social media eventually became too much for their studio manager to handle. So, in 2022, Amanda Fisher joined the team as Social Media and Communications Developer.

She knew she needed a tool to help them develop a content planning process for social media. A tool optimized for collaboration was important. With HeyOrca, everyone on the team can see what’s being posted, which helps with content approvals and allows anyone to step in to make edits as needed.

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Amanda’s Content Planning Process

Now in a groove of planning content for East Coast Glow in HeyOrca, Amanda shared her process.

Quarterly content planning meeting

Amanda starts with a team meeting each quarter to plan content for the next three months.

Quarterly content planning meeting

Amanda starts with a team meeting each quarter to plan content for the next three months.

Weekly content scheduling in HeyOrca

Rather than prepare posts for a month at a time, Amanda prefers to schedule blocks in her calendar for social media planning once a week. Each week, she takes content ideas from the spreadsheet and creates posts right in HeyOrca. At this stage, Amanda uses the Media Library that they’ve developed in HeyOrca to add photos and videos to each post.

Weekly content scheduling in HeyOrca

Get the necessary approvals & schedule posts

Once everything is uploaded for the week, Amanda notifies Karen, a business owner, so she can review the content and give any necessary approvals. All pending posts are then scheduled to be published.

Get the necessary approvals & schedule posts

Weekly team meeting

A final important aspect of Amanda’s process is a weekly meeting where she reviews all upcoming content with the rest of the team. This keeps everyone up-to-date and also ensures that if there are any delays in product development, changes can be made.

Weekly team meeting

5 HeyOrca Features Amanda Uses to Take Back Her Day

Now posting consistently with HeyOrca, Amanda shared her five favourite features that help her take back her day.

Scheduling

Being able to create and schedule posts right in HeyOrca has been a game changer. For example, when planning a vacation Amanda was able to schedule posts far in advance, so social media was taken care of while she was away. “Everything was publishing as I was sat on the beach in Portugal”, she explained.

Approvals

The platform’s approval settings allow Amanda to get Karen’s feedback with little delay in her planning process. Amanda explained: “There's lots of content where I can just go with it because it's been on our website, but there are other things where I need Karen’s approval. So, I ask her to pop into HeyOrca to take a look and we can go ahead and publish from there.”

Copy Post Feature

Amanda also likes the simplicity of being able to copy posts between platforms. “I love the ability to copy posts to other platforms, so I can take my Instagram content and add it to Facebook really easily.”

Media Library (with Folders)

This feature allows Amanda and her team to store a variety of photos and videos right in HeyOrca and organize them into folders. She says: “It’s been fantastic for us because we have many different categories of photos, so having them organized into folders helps us find things more easily.”

Text to Media Library

Looking for an easier way to upload photos to HeyOrca’s Media Library, Amanda reached out to the support team. This led to the Text to Media Library feature that allows users to send content to HeyOrca via text message. “Now we can send photos from our phone, right to the library. I love that feature”, she explained.

Streamlined Social Media Management - Made Easy

Using HeyOrca, Amanda has successfully created a planning process for East Coast Glow’s social media. Enabling team collaboration and flexibility, HeyOrca has allowed the organization to post more consistently to showcase its unique story and wildcrafted products.

Frequently Asked Questions

How will my client access HeyOrca?

You can assign your clients different roles depending on how involved they need to be in the content creation process. Most users set their clients up as external stakeholders. In this role, your client can approve, reject, and provide feedback on posts – without logging in to HeyOrca. When you’re ready for your client to review posts, you’ll send them a secure shareable link. They’ll only be able to see the content you want to show them. And your client will receive minimal email notifications.

What social networks does HeyOrca publish to?

HeyOrca publishes directly to Facebook, Instagram, LinkedIn, TikTok, X, Google Business Profile, and Pinterest. We also publish to Threads via mobile app notification.

Does HeyOrca provide social media reports/analytics?

We do! Currently, you can track:

Follower/audience growth
Impressions
Engagements
Top posts (you can filter these by various metrics)
Competitor reports
Date range comparison
Cross channel reports
And more . . .

Before your trial ends, you can upgrade at any time in HeyOrca. If you have any questions about pricing or upgrading your account, please reach out to support@heyorca.com.

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How does the trial work?

You can try all of our features for 14 days and publish as many posts as you want – all without adding a credit card. Once your trials ends, you will need to subscribe to a paid account to continue using HeyOrca. Send us a message at customercare@heyorca.com if you have any questions about your trial.

How many social media accounts are included in HeyOrca?

All calendars come with up to 10 social media accounts. Additional social media accounts beyond 10, are $10 each.

Do non-profits receive a discount?

Yes! Non-profits are eligible to receive 25% off monthly plans. Or, choose an annual plan and receive a combined 40% off (25% as the non-profit discount plus 15% as the annual discount.) Non-profits may be requested to provide non-profit documentation like a 501c3.