How can we help?
We're all about personalized customer care! Whether you're setting up your HeyOrca account or have questions along the way, our team is here to provide the assistance you need. Your HeyOrca experience is our priority, and we're excited to help you every step of the way.
Book a demo
Book a call tailored to your needs, and ask us any questions you might have about HeyOrca.
- Get in-depth walk through of HeyOrca
- See how HeyOrca stacks up to your current process
- Talk via Zoom screen share
Chat with us
We are just a click away! Ask us any questions you might have about HeyOrca. We're here to help :)
- Ask us any questions you have
- Troubleshoot any issues
- Submit a feature request
- Just say Hi :)
Support Hours:
M - TH: 7:30AM ET - 5:30PM ET
Friday: 7:30 AM ET - 4:30PM ET
Book a coaching call
For current HeyOrca customers who prefer to have a personalized session. Book a time with our customer care team for in-depth assistance
- Get assistance from your account manager
- Get help on your account, billing, setup or any questions you have
- Get the most from HeyOrca
Frequently Asked Questions
Which user roles can access the HeyOrca mobile app?
The HeyOrca mobile app is designed for internal users with edit/create permissions. At this time, we recommend external HeyOrca users access HeyOrca via desktop.
When is HeyOrca’s Community Summit taking place?
HeyOrca’s Community Summit is taking place May 8, 2025 from 8 am to 5 pm.
Where is HeyOrca’s Community Summit taking place?
HeyOrca’s Community Summit is taking place at Startwell, located at 786 King St. W. in Toronto.
Does the Community Summit venue have free parking?
The campus does not have a parking lot but there is plenty of paid parking in the neighbourhood.
There is street parking on King Street. (Note: parking past 3 pm is usually not permitted. Check the Green P app for more details.) There is a paid underground parking lot operated by Upark across from the King St buildings (entrance from Tecumseth) with hourly, daily, and monthly rates.
Another open lot is next door at 72 Tecumseth, which you can book online or pay at the meter, and a short walk away, there’s a metered lot at 81-95 Stanley Terrace. A final covered parking option is available at 800 Richmond Street West.
Is the Community Summit venue accessible by public transportation?
Yes! Street cars run on both King Street and Queen Street West. The Exhibition Place GO station is a short walk away.
Who should attend HeyOrca’s Community Summit?
This summit is most useful to digital marketers and leaders.