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The top 10 ways HeyOrca can help you impress your social media agency’s clients
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The top 10 ways HeyOrca can help you impress your social media agency’s clients

Agency Life
April 24, 2024
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Manage social media at an agency? Work in social as a freelancer? Every social media manager needs a sidekick – an intuitive and powerful social media scheduler. 

We created HeyOrca to help agency and freelance social media managers boost efficiency (and keep clients happy!). And we're here to show you exactly how it works!

In this blog post, we'll dive into the top 10 ways HeyOrca helps social media managers collaborate with team members, impress clients, report on growth, and more. 

Everything you need to know about HeyOrca's social media scheduler for agencies

Your social media agency has questions about HeyOrca. And we have answers!

1. How does HeyOrca work for social media agencies?

Social media marketing agencies use HeyOrca to create, collaborate, and build communities – all in one place. 

Our scheduler is organized by calendars. When you use HeyOrca to manage multiple clients, each of your clients gets their own dedicated space. Each client or brand gets their own content calendar, media library, reports dashboard, notes section, and social inbox. So you and your team can keep each client’s content separate (and avoid any “Did we post that on the right account?” moments).  

Of course, HeyOrca also offers agency essentials – including an approval workflow, social media reports, and custom settings – to help your team build trust with clients. (More on that later!)

HeyOrca is the best choice for social media agencies and freelancers that rely on collaboration to make an impact on social. With HeyOrca, your entire team gets a seat at the table. Because every plan comes with unlimited users.

2. Is HeyOrca easy for social media agency clients to use?

Yes! HeyOrca is powerful for marketers. And simple for clients. HeyOrca’s intuitive approval workflow makes it easy for clients to approve posts (even if those clients are not so tech-savvy). Plus, you can assign and require approvals from multiple stakeholders.

When you’re ready for your client to approve your scheduled posts, you’ll send them a shareable link. Your client will be able to view, approve, and leave feedback on your posts – all without logging in. 

“Our clients love being able to view and approve, and provide feedback on content, with ease. They can even do so from their phones.” – Nicole G.
Cursor navigates the HeyOrca content calendar to select multiple posts before clicking "Share" to generate a link for client approval.
HeyOrca makes it easy to select your scheduled posts and send them to clients for approval.

3. How many users can access my HeyOrca account?

As many as your heart desires! 

Most social media schedulers will charge your agency extra fees to add additional users to your account. When that’s the case, teams tend to share accounts in order to save on costs, but this workaround ultimately compromises security and restricts collaboration. 

When you use HeyOrca, you can add an unlimited number of users to your account. So you don’t have to worry about sharing passwords. And you won’t be penalized with a bigger bill when your agency’s team grows. Unlimited users = limitless collaboration! 

Oprah stands on stage wearing a red suit holding a microphone in one hand while enthusiastically pointing at the crowd with her other hand.
Oprah “You get a car!” GIF via giphy.com

4. Does HeyOrca integrate with my social media agency’s go-to tools?

Yes, HeyOrca integrates with your agency’s favourite tools for social media management, including:

  • Canva: No need to open a million tabs! Our Canva integration allows you to edit and create Canva content right from HeyOrca.
  • Google Drive: This integration allows you to easily upload media from your Google Drive account.
  • Dropbox: If you prefer to use Dropbox, we’ve got you covered. Use this integration to upload media from Dropbox.
  • OneDrive: Want to upload media from your OneDrive account? Yep, we’ve got an integration for that too. 

5. What kind of social media reports and analytics does HeyOrca provide?

Prove your impact with HeyOrca Reports! We offer comprehensive analytics and client-friendly reports to help you showcase your social media success. 

Your agency can use HeyOrca to report on the growth of the following social media account types:

  • Facebook Pages
  • X (Twitter) profiles
  • LinkedIn Company Pages
  • TikTok Business or Personal accounts
  • Instagram Business or Creator accounts

Here’s a look at the additional reports your agency will find in HeyOrca:

  • Cross-Channel Reports: Compare your social media performance across multiple social media platforms, including Facebook, Instagram, LinkedIn, and TikTok.
  • Facebook Competitor Reports: Use this report to see how your Facebook strategy compares to that of your competitors. 
  • Instagram Competitor Reports: How does your Instagram performance measure up to your competitors? Use this report to find out. 
  • Date Range Comparison Reports: Select a custom date range to compare your social media growth to the previous period.

6. What kind of support does HeyOrca offer for social media agencies?

We’re loved worldwide for our Canadian hospitality. Our friendly customer care orcas are available via live chat to answer all your questions. During our regular support hours, we respond in 4 minutes or less.

Looking for training and education for your team? We’ve got that, too! 

Get the latest social news and free resources from our daily newsletter, learn new social tips and tricks during our free weekly webinars, and connect with other social media managers in our Facebook community. You can also add new courses and certifications to your resume with HeyOrca Academy (Yep, it’s free too!).

“Deciding to trust HeyOrca with our client's social media schedule was one of the best decisions we've made for our agency. It's rare to come into any issues, and if you do, their support goes ABOVE AND BEYOND. Their webinars are top-tier, and their Facebook page is a must-follow. They make it feel like we haven't just bought another software tool but joined a community. Could not recommend more.” – Christine G. 

7. What do other social media agencies think about HeyOrca?

Social media marketing agencies love HeyOrca (and we love them right back!). 

HeyOrca is rated 4.8 stars on G2, compared to Sprout Social’s 4.4 stars, Hootsuite’s 4.2 stars,  and Later’s 4.5 stars. 

Here’s what our customers are saying about HeyOrca for agencies:

“The platform ALL SOCIAL MEDIA AGENCIES NEED! Love how my client-authorization process is more efficient ever since I started using HeyOrca! Its so simple for our customers to use.” – Tania C.
“HeyOrca has the best customer service of any company that our agency deals with. Hands down. Their response time is incredibly fast and everyone on their team is knowledgeable and helpful. Plus, they hold free weekly workshops and provide great free resources to their customers.” – Pamalyn B.
“HeyOrca plans charge based on Calendars instead of users, so I like the ability for us to scale our team as needed. It's clear to the clients and gives our team more flexibility. HeyOrca is a great tool for agencies.” – Elise S. 

8. Which HeyOrca features do social media agencies like the most?

Besides our built-in approval workflow, comprehensive reporting, Canva integration, and personalized support (all of which we covered above), our Agency Partners love these HeyOrca features: 

  • Social Inbox: The best community management tool for social media marketing agencies. Manage comments, mentions, and DMs right from HeyOrca. (Plus! Leverage AI-powered reply suggestions to respond to messages in a flash.) 
  • AI Caption Generator: Writer’s block, begone! Use our built-in AI caption tool to generate engaging, on-brand captions for your social media posts. 
  • Custom branding: Give your clients a custom experience! Our Agency Partners can personalize their account’s colour, logo, and invite message. It’s an easy way to white label HeyOrca for your social media marketing agency.  
  • Unlimited media storage: Photos, videos, GIFs – you name it! With HeyOrca, you can upload all the media you need for content creation. The best part? You can have clients upload photos to your media library via text message. 
  • Integrated feedback: Multiple stakeholders = multiple pieces of feedback. That’s no problem! Stakeholders can leave feedback on your scheduled posts and mark their messages as “internal” or “external” so only the intended audiences see them. 

For a complete list of HeyOrca features – including Instagram Collabs, Best Times to Post, and AI Alt Text Generator – visit our pricing page

9. Can my agency try HeyOrca for free?

Of course! Your social media agency can try HeyOrca FREE for 14 days. Simply sign up for a HeyOrca trial – no credit card required.

If you would rather take a guided tour before you try HeyOrca, book a demo with one of our account managers. They’ll show you how our tool can address your agency’s unique needs (and give you the inside scoop on HeyOrca’s preferential pricing and exclusive perks for agencies). 

10. How much does HeyOrca cost for agencies?

With HeyOrca, you only pay for the calendars you need. (And never pay for additional users!)

When you add 5+ calendars, you’ll save 40%. And when you pay annually, you’ll save 15%.

But the best way to secure a competitive rate for your agency is to book a call with the HeyOrca team.

Because what we said in question 9 is true: HeyOrca Agency Partners enjoy preferential pricing and perks, including co-marketing opportunities and a personalized migration service.

In the first month, HeyOrca saved my team approximately 60 hours and more than $4,000. In addition, we surveyed our clients 30 days after implementing HeyOrca and they all raved about the user experience. We love the scheduling aspect, how simple it is to use, the fact that we don't have to worry about the number of users, the client approval process, and the fact that their product team is clearly on top of making updates as social media evolves.” – Lisa B.

Summary 

You’ve got it! Now you know all about HeyOrca, the best scheduler for social media marketing agencies. If you want to keep your team efficient and your clients happy, join us as a HeyOrca Agency Partner.   

Agency Life

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