#OrcaChat: Nurturing a Strong Client-Agency Relationship
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Save the Date: February 14 2017 at 2:00 PM EST
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Salutations! Welcome to the week two of #OrcaChat. To build last week's topic, Social Media Planning, we will be discussing how to grow and cultivate a lasting client-agency relationship with our pod. Don't miss out on the conversation and be sure to RSVP below! Check out our past #OrcaChat here!Have a burning suggestion or question? Tweet at us @HeyOrca! We love feedback!
[/et_pb_text][et_pb_text background_layout="light" text_orientation="center" admin_label="H3" text_font="Open Sans||||" text_font_size="16" text_text_color="#333333" text_letter_spacing="1" text_line_height="34px" use_border_color="off" border_style="solid" custom_css_main_element="text-rendering: optimizeLegibility;" disabled="off"]
Question #1
[/et_pb_text][et_pb_testimonial url_new_window="off" quote_icon="on" use_background_color="on" background_color="#338aff" background_layout="dark" text_orientation="center" quote_icon_color="#338aff" admin_label="Testimonial" body_font_size="25" use_border_color="off" border_style="solid" disabled="off"]Whats your best tip for maintaining a positive client-agency relationship? [/et_pb_testimonial][et_pb_text background_layout="light" text_orientation="justified" admin_label="P" text_font="Open Sans||||" text_font_size="16" text_text_color="#333333" text_letter_spacing="1" text_line_height="34px" use_border_color="off" border_style="solid" custom_css_main_element="text-rendering: optimizeLegibility;" disabled="off"]
The success of any agency is built on a thriving relationship with clients. A great relationship is a result of effective communication and trust. What are your best tips for making sure that this essential relationship is unbreakable?
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row make_fullwidth="off" use_custom_width="off" width_unit="off" custom_width_px="1080px" custom_width_percent="80%" use_custom_gutter="off" gutter_width="3" padding_mobile="off" allow_player_pause="off" parallax="off" parallax_method="on" make_equal="off" column_padding_mobile="on" parallax_1="off" parallax_method_1="on" parallax_2="off" parallax_method_2="on" parallax_3="off" parallax_method_3="on" parallax_4="off" parallax_method_4="on" admin_label="Row" disabled="off"][et_pb_column type="4_4" disabled="off" parallax="off" parallax_method="on" column_padding_mobile="on"][et_pb_text background_layout="light" text_orientation="center" admin_label="H3" text_font="Open Sans||||" text_font_size="16" text_text_color="#333333" text_letter_spacing="1" text_line_height="34px" use_border_color="off" border_style="solid" custom_css_main_element="text-rendering: optimizeLegibility;" disabled="off"]
Question #2
[/et_pb_text][et_pb_testimonial url_new_window="off" quote_icon="on" use_background_color="on" background_color="#338aff" background_layout="dark" text_orientation="center" quote_icon_color="#338aff" admin_label="Testimonial" body_font_size="25" use_border_color="off" border_style="solid" disabled="off"]How do you resolve differences of opinion between yourself and your client on social media strategy?[/et_pb_testimonial][et_pb_text background_layout="light" text_orientation="justified" admin_label="P" text_font="Open Sans||||" text_font_size="16" text_text_color="#333333" text_letter_spacing="1" text_line_height="34px" use_border_color="off" border_style="solid" custom_css_main_element="text-rendering: optimizeLegibility;" disabled="off"]
Bringing a client into the discussion when devising a social media strategy can bring a refreshing and new outside perspective. It can help build a foundation of trust and understanding between you and a client. However, a situation where there are too many cooks in the kitchen can always arise. How do you de-escalate a heated situation that can make or break a valuable relationship?
[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row make_fullwidth="off" use_custom_width="off" width_unit="off" custom_width_px="1080px" custom_width_percent="80%" use_custom_gutter="off" gutter_width="3" padding_mobile="off" allow_player_pause="off" parallax="off" parallax_method="on" make_equal="off" column_padding_mobile="on" parallax_1="off" parallax_method_1="on" parallax_2="off" parallax_method_2="on" parallax_3="off" parallax_method_3="on" parallax_4="off" parallax_method_4="on" admin_label="Row" disabled="off"][et_pb_column type="4_4" disabled="off" parallax="off" parallax_method="on" column_padding_mobile="on"][et_pb_text background_layout="light" text_orientation="center" admin_label="H3" text_font="Open Sans||||" text_font_size="16" text_text_color="#333333" text_letter_spacing="1" text_line_height="34px" use_border_color="off" border_style="solid" custom_css_main_element="text-rendering: optimizeLegibility;" disabled="off"]
Question #3
[/et_pb_text][et_pb_testimonial url_new_window="off" quote_icon="on" use_background_color="on" background_color="#338aff" background_layout="dark" text_orientation="center" quote_icon_color="#338aff" admin_label="Testimonial" body_font_size="25" use_border_color="off" border_style="solid" disabled="off"]What are your greatest challenges in keeping a healthy client-agency relationship? Share how you conquered your goliath![/et_pb_testimonial][et_pb_text background_layout="light" text_orientation="justified" admin_label="P" text_font="Open Sans||||" text_font_size="16" text_text_color="#333333" text_letter_spacing="1" text_line_height="34px" use_border_color="off" border_style="solid" custom_css_main_element="text-rendering: optimizeLegibility;" disabled="off"]
No relationship is perfect! Client-agency or otherwise. Having a healthy relationship relies on many factors, but every relationship is different and every client is different. It's not always sunshine and rainbows, so share with us how you get through rough patches in your relationship with a client.
Check out last week's chat recap here
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Don't Forget to RSVP below!
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