How to Leave Feedback and Comments on Posts in HeyOrca

Below you’ll find a video tutorial and step-by-step written instructions on how to leave comments and feedback on social media posts scheduled in HeyOrca.

Commenting on Posts Scheduled in HeyOrca

The Comments Section attached to every post can be used to leave notes and collaborate as you build content with your team in real time.

You can also tag individual members of your team to get their attention to a particular post.

To start leaving comments, open a post that’s already been created on the Calendar, or, you can create a new post.

In the Post Editor, make your way to the Comments Section, located under the “Approval Stage” section on the right side of the Post Editor.

Here, you will see any previous comments left from your team, as well as a text box where you can make comments of your own.

You can leave two types of comments: Internal and External.

Using Internal Comments

Internal Comments can be used to collaborate with your team members on a post.

Comments left here will not be visible to external team members and will appear as yellow chat bubbles in the comments section.

To leave an Internal Comment, select the Internal tab and leave your comment.

You can tag Internal Team Members by typing the “@” symbol, followed by their name in the comment box. This will alert the team member that you tag in their notifications section.

Once you are happy with your comment, click “Send” or press Enter on your keyboard to post the comment to your content.

Want to edit, or delete a comment ? Use the ellipsis button located on the right of your comment to delete or edit it.

Using External Comments

The External section is where you can make comments to your clients or stakeholders.

External Comments will be visible to all users – including external clients and stakeholders, and internal users.

Simply click “External” tab to start creating an external comment.

Any comment that you type here will show up in a grey chat bubble. This indicates that this comment was left for External Members.

You can also tag your External Members by using the “@” symbol, and typing the member’s name in the comment box.

Once you are happy with your comment, click “Send” or press Enter on your keyboard to post the comment to your content.

Want to edit, or delete a comment ? Use the ellipsis button located on the right of your comment to delete or edit it.

Questions?

Have questions about this tutorial or anything else in HeyOrca? Don’t hesitate to reach out to our support team. You can connect with us by clicking on the blue bubble at the bottom right of your HeyOrca account.

Free 1-on-1 Training

Did you know that HeyOrca offers unlimited Free 1-on-1 training sessions to all our lovely customers?

1-on-1 HeyOrca Training Graphic