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How to Build Client Trust in 2021

How to Build Client Trust in 2021

by Alyssa | Oct 13, 2021 | Agency Life, Client Management

We spoke with industry professionals regarding how they build client trust and how that may have changed through the pandemic.

9 Steps to Creating a Social Media Management Contract That Will Impress Your Clients

9 Steps to Creating a Social Media Management Contract That Will Impress Your Clients

by Joe Teo | May 15, 2021 | Agency Life, Client Management

Before starting work for any client, you need to send them a contract for them to review and sign.

You can either buy ready-made contracts online or you can take the time to create your own that caters to your specific business.

Below are the steps to take to create a social media management contract that will impress your clients.

How Marketers Can Get the Most Out of Google My Business with HeyOrca’s New GMB Feature 🎉

How Marketers Can Get the Most Out of Google My Business with HeyOrca’s New GMB Feature 🎉

by Joe Teo | Feb 18, 2020 | Client Management, Product Updates

These days, customers find new businesses when they know what they’re looking for and they go to Google to find out where to get it, regardless of whether its coffee, clothes, or cars. What do you do to get your business noticed on Google when the listings are...
A Social Media Manager’s Guide to Facebook Creator Studio

A Social Media Manager’s Guide to Facebook Creator Studio

by Joe Teo | Jun 11, 2019 | Client Management

We’ll cover everything social media managers need to know in this comprehensive Guide to Facebook Creator Studio – Facebook’s post management tool that allows you to schedule FB and Instagram posts from one place.

10 Steps to Better Client Retention: From Onboarding to Reporting ROI

10 Steps to Better Client Retention: From Onboarding to Reporting ROI

by Joe Teo | Dec 12, 2018 | Client Management

Retaining clients should be your number one goal at your agency, and we believe that client retention should be broken down into two parts: agency strategy and reporting automation. In this post, you’ll learn the ten steps to better retention for your agency.

5 Expert Negotiation Tips: Digital Agencies Vs. Difficult Clients

5 Expert Negotiation Tips: Digital Agencies Vs. Difficult Clients

by Joe Teo | Nov 5, 2018 | Client Management

Regardless of whether your agency does a billion dollars or one thousand dollars a year in revenue, youre bound to run into difficult clients. Your best bet is to learn how to navigate turbulence that comes with the agency territory. My suggestion is to learn how to negotiate, and learn how to do it well.

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