Retaining clients should be your number one goal at your agency, and we believe that client retention should be broken down into two parts: agency strategy and reporting automation. In this post, you’ll learn the ten steps to better retention for your agency.
Regardless of whether your agency does a billion dollars or one thousand dollars a year in revenue, youre bound to run into difficult clients. Your best bet is to learn how to navigate turbulence that comes with the agency territory. My suggestion is to learn how to negotiate, and learn how to do it well.